Privacy Policy

Effective Date: July 21, 2026

Welcome to Ruevera (“Ruevera,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.ruevera.com, make a purchase, or otherwise interact with our website and customer service.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • Account login credentials (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referral source
  • Pages viewed
  • Time spent on pages
  • Shopping activity
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Respond to inquiries
  • Send promotional emails when you have opted in

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Measure marketing effectiveness
  • Deliver personalized advertising where permitted by law

You may disable cookies through your browser settings; however, some features of our website may not function properly.

Payment Information

We do not store your complete credit or debit card information on our servers.

Payments are processed securely through trusted third-party payment providers that comply with applicable payment security standards.

Order Processing

Your personal information is used to:

  • Verify your order
  • Process payment
  • Arrange shipping
  • Deliver products
  • Communicate order status
  • Handle returns and refunds

Marketing Communications

If you subscribe to our newsletter, we may send promotional emails regarding:

  • New arrivals
  • Special offers
  • Seasonal collections
  • Company news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing of Information

We do not sell or rent your personal information.

We may share information only with trusted service providers necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email service providers
  • Analytics providers
  • Fraud prevention services
  • Government authorities when required by law

These providers receive only the information necessary to perform their services.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your transactions
  • Maintain business records
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, we securely delete or anonymize it where appropriate.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict certain processing
  • Object to certain processing
  • Withdraw consent where applicable
  • Request a copy of your personal information

To exercise these rights, please contact us using the information below.

Children’s Privacy

Ruevera does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected without appropriate consent, we will promptly delete such information.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately upon posting on this page. The updated effective date will appear at the top of this Privacy Policy.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.

Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of New York.

Contact Information

  • Store name: Ruevera
  • Phone: +1 (646) 980-5451
  • Email: info@ruevera.com
  • Address: 1570 Prospect Pl Apt 4, Brooklyn, NY 11233, United States

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed

Time Zone: (GMT-05:00) EST